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| Privacy & Security |
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- Privacy Policy: the information we collect,
its use, how we protect children's privacy, and some frequently asked questions
- Credit Card Safeguard: how we protect your orders
- Cookies: how scienceline.net uses cookies to enhance your shopping experience
What kind of information does scienceline.net collect?
We collect information (such as your name, email address, mailing address,
and phone and credit card numbers) that you provide when you place an order,
save your information with us or participate in a contest, promotion or survey.
We also maintain a record of your product interests and your purchases online
and in our stores. We do not acquire customer names, email addresses and mailing
addresses for to sell or rent to third parties.
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How does scienceline.net use my information?
When you make an online purchase from scienceline.net, we use your information to process
your order. We will also send you emails to confirm your order, and we may need to
contact you via phone, postal mail or email if we have other questions regarding
your order.
If at any time you would like to be removed from our email or postal mailing lists that you may have opted to receive,
log into 'my account' area and unsubscribe from any newsletters, notifications, or other mailings.
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Does scienceline.net share my information with third parties?
We contract with third parties to assist us in maintaining and managing our
web site and they will have access to the information stored therein.
We do not however authorize any of those third parties to make any other use of your information.
When we offer contests and promotions, or join with other companies to
do so, customers who choose to participate in those contests and promotions
may be asked to provide personal information to participate. That
information may then be used by us and any company offering the contest
or promotion to notify winners or to fulfill promotional obligations.
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How do I access my information? How do I change or delete my information?
To access your information online, simply click "access my info," sign in, then
choose the appropriate section in "Info Summary" to review, edit, or delete your
personal information. Please note that any requests to change the frequency that
we send email updates to you may take up to six to eight weeks to be reflected in
your "Info Summary" at scienceline.net.
If at any time you would like us to remove you from our email or postal mailing lists or
if you do not want us to use your information to enhance your shopping experience,
feel free to contact scienceline.net customer service via email
or by calling 1-800-GAP-STYLE (1-800-427-7895). Please be sure to include your email
address, full name and password.
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How do I remove my information from email, phone, and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer
not to receive information from us, log into 'my account' and unsubscribe from all mailings
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How does scienceline.net protect children's privacy?
Like you, we at scienceline.net are concerned about the safety of children when they use the
Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we
will never knowingly request personally identifiable information from anyone under
the age of 13 without prior verifiable parental consent.
If we become aware that a subscriber is under the age of 13 and has signed up without
prior verifiable parental consent, we will remove his or her personally identifiable
information from our files.
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What are cookies? How does scienceline.net use cookies on its site?
A cookie is a small data file that Web sites often store on your computer's hard drive
when you visit their sites. A cookie may contain information (such as a unique user ID),
that is used to track the pages of the sites you've visited.
We use cookies in order to improve your shopping experience. When you visit scienceline.net, your
cookie helps us keep track of your order as you shop at our site. If you have saved your
information with us, your cookie allows us to recognize you when you return to our site
and provides you with access to your account information. If you saved your information
with or order from us, we also use cookies to monitor and maintain information about your
use of our site. If you have not saved your information with or ordered from us, we may
monitor and maintain information about your use of our Web site in a manner that does
not identify you. In either case, this information helps us serve you better by improving
our site design, as well as our products, services, contests, and promotions.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though,
we will not be able to track your order or enable you to make a purchase from our site. Nor
will we be able to recognize you as a signed up user to allow you access to your account information.
For our customers using Internet Explorer 6.0
If you are shopping on scienceline.net using Internet Explorer 6.0 and are having difficulty
accessing the site, please check your privacy settings in your browser and set them to
"Medium". If you do not wish to change your privacy settings to "Medium" and
you are currently using the "Medium High" or "High" settings,
you may choose to override your current cookie
handling practices for individual sites that you specify.
Please click here for instructions. As always, you can place your order by phone.
To enable cookies on your browser:
- AOL 5.0:
Select "Preferences"
Click on "WWW"
Select the "Security" tab
Click on "Custom Level"
Scroll down to "Cookies"
Select "Enable"
- Netscape Navigator / Communicator:
Select "Preferences" from the "Edit" menu
Select "Advanced" from the left-hand menu
Select "Accept All Cookies"
Click "OK"
- Internet Explorer 5.0 for PC:
Select "Internet Options" from the "Tools" menu
Click the "Security" tab
Click "Custom Level" at the bottom of the window
Scroll down to "Cookies"
Select "Always accept cookies"
Click "OK"
- Internet Explorer 5.0 for Mac:
Select "Preferences" from the "Edit" menu
Select "Receiving Files"
Select the option "Never ask" under "When receiving cookies"
Click "OK"
- Internet Explorer 6.0 for PC:
To change your privacy settings to "Medium":
Select "Internet Options" from the "Tools" Menu.
Click the "Privacy" Tab.
Set the Privacy Slider to "Medium."
Click "OK."
To override your current cookie handling practices for individual sites:
Select "Internet Options" from the "Tools" Menu.
Click on the "Edit" button in the "Override cookie handling for individual websites" section.
This will open the "Per Site Privacy Actions" dialogue box.
Type "www.scienceline.net" in the "Address of Website" box.
Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box.
Click the "OK" button to close the "Internet Options" dialogue box and apply your changes.
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What about links to other Web sites and services?
scienceline.net may contain links to other sites that are not under our control. These Web sites have
their own policies regarding privacy, which you should review before visiting them. We have no
responsibility for linked Web sites and provide these links solely for the convenience and
information of our visitors.
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Credit Card Safety
Protecting the safety of your credit card information is important to us.
We use Secure Sockets Layer (SSL) technology to protect the security of your
credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which is a fancy way of
saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
What about my bank or credit card company?
In the United States, under the Fair Credit Billing Act, your bank or credit card company cannot hold you
liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability
for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily
apply the $50 limit to their cards, as well.
Remember: If unauthorized use of your credit or debit card does occur, you must notify your
card provider, in accordance with the agreement you have with the company.
How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal financial information,
look at the lower left-hand corner of your browser. If you see an unbroken key or a
closed lock (depending upon your browser), then SSL is active. To double-check for security,
look at the URL or Location line of your browser. If you have accessed a secure server, the
first characters of the address in that line should change from "http" to "https."
Some browser versions and some firewalls don't permit communication through secure servers
like the ones we use to process orders at scienceline.net. If for any reason you cannot access the secure
server, please feel free to place your order with us by phone.
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